Privacy Policy
Melissa Ajram trading as Melissa Ajram Legal
Website: www.majramlegal.com.au
1. Our Commitment to Your Privacy
Melissa Ajram Legal respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, store and manage your personal information through our website and in the course of providing legal services.
2. What Is Personal Information?
Personal information is information or an opinion that identifies you or can reasonably identify you. This may include your name, email address, contact details, marital status, or any other details you voluntarily provide.
3. Consent to Collection
You are not required to disclose personal or sensitive information when visiting our website. However, by contacting us or submitting an enquiry through our website, you consent to us collecting, storing, and using your personal information for the purpose of responding to your enquiry and providing legal services to you.
4. How We Collect Personal Information
We may collect personal information:
When you fill out forms or send enquiries via our website or email
During the course of providing legal services
When you subscribe to updates or interact with us on social media
Through cookies or website analytics tools (anonymous browsing data only)
5. How We Use Your Information
We collect and use your personal information for purposes such as:
Responding to your enquiries
Providing legal advice and services
Sending legal updates or firm news (you may opt out at any time)
Managing our relationship with you
Complying with legal and regulatory obligations
We may also collect and retain information to improve your future experience with us and the services we offer.
6. Cookies and Website Analytics
Our website may use cookies to enhance your experience. Cookies collect limited information about your device and browsing habits (e.g. IP address, browser type, pages visited). You may disable cookies via your browser settings, but some features of the website may not function as intended.
7. Storage and Security
We take reasonable steps to keep your personal information safe and secure, including by:
Using secure email and practice management systems (e.g. Smokeball, InfoTrack)
Implementing password protection and multi-factor authentication
Restricting access to authorised personnel only
While we take steps to protect your data, no system can guarantee absolute security.
8. Disclosure to Third Parties
We may disclose your information to third-party service providers who assist us in operating our practice (e.g. IT support, cloud storage, email services, legal software, or document storage providers). These providers are bound by confidentiality and are only permitted to use your information to the extent necessary to provide their services.
We do not sell or trade your personal information.
9. Disclosure Required by Law
We may disclose your personal information when required or authorised by law — for example, to comply with court orders, tax or anti-money laundering obligations, or regulatory investigations.
10. Access and Correction
You may request access to personal information we hold about you and request corrections if it is inaccurate, incomplete, or out of date.
To do so, please contact us in writing at:
📧 info@majramlegal.com.au
We may charge a reasonable fee to process access requests where appropriate.
11. Failure to Provide Information
If you do not provide requested personal information, we may be unable to respond to your enquiry or provide legal services.
12. Policy Updates
We review and update our policies regularly. This Privacy Policy may be amended to reflect changes in legal requirements or our operations. The latest version will always be available on our website.
13. Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information, or if you wish to make a complaint, please contact:
Melissa Ajram Legal
📧 info@majramlegal.com.au
🌐 www.majramlegal.com.au